FAQs

Who can order from The Winning Team?

The Winning Team serves both individuals and businesses. Whether you're looking for custom apparel for your sports team, business, or special event, we're here to help!
What services does The Winning Team offer?

We specialize in high-quality screen printing, embroidery, and custom apparel decoration. We also offer design assistance, product sourcing, and fulfillment services.
How long do orders take to complete?

Our standard turnaround time is typically [insert timeframe, e.g., 10–14 business days] after artwork approval and payment. Rush services may be available—please contact us for details.
Where do orders ship from?

All orders ship from our facility located in [insert location]. We offer shipping across the U.S. and internationally upon request.
Where should I ship my blanks?

Please ship your blanks to the following address: [Insert your facility's address here] Include your order number or reference details with the shipment for quick processing.
Are you part of PSST?

Yes, we’re proud members of the Pack Separately Ship Together (PSST) program. This distinction reflects our commitment to excellence in the custom apparel industry and the trust our customers place in us. PSST membership is earned through high volume drop shipping performance from SanMar.
Can you match Pantone colors?

Yes, we can match Pantone colors to ensure your designs are consistent with your brand or specific color needs. Please provide your desired Pantone codes when submitting your artwork.
How can I place an order?

Placing an order is simple! Visit our website and use our [Order Now or Contact Us link] or email us directly at [insert email address]. Our team will guide you through the process.
How can I request a quote?

You can request a quote by filling out the form on our [Request a Quote page] or by emailing us at [insert email address]. Include details such as quantity, type of garment, and design specifics for a quick and accurate quote.
Do you offer pre-production proofs?

Yes, we offer pre-production proofs upon request. This allows you to review and approve the design before we start production. Additional fees may apply.
What kind of artwork must I supply?

For the best results, we recommend vector files in formats like AI, EPS, or PDF. High-resolution PNG or JPEG files (300 dpi or higher) are also acceptable. If you're unsure, our team can assist with artwork preparation.